The training covers the different types of conflict within companies that impact the way grievances are handled. It also aims to clarify grievance system-process-steps versus procedural-steps, and deepen knowledge of key components, including policy, procedures, channels, values, stakeholder consultation, and data management and analysis.
The training is a unique opportunity to have an interactive experience, engage in exercises and case studies, ask questions, clarify concerns, and discuss challenges and best practices with peers.
Client: Fair Labor Association
Date: June, 2021
Scope: China, Taiwan, Hong Kong, Philippines, India, Bangladesh, Madagascar, Mauritius, Vietnam, Indonesia, Malaysia