COMIC: Raiders of the Root Cause
Many companies struggle to solve recurring problems effectively. This happens because they tend to focus on the symptoms rather than investigating and addressing the underlying causes of these problems. This comic offers a practical, innovative, visually engaging, and fun way…
Root Cause Analysis
Companies often struggle to find effective solutions to the code violations, non-compliances or general problems they face, mainly because they focus on the symptoms and not the real causes of the problem. This course provides participants a practical and hands…
Key Transversal Competencies Program
Companies and the factories in their global supply chains are complex environments. Ensuring that international labour standards, national legislations and codes of conduct are respected is not always easy. Through this program, ethical compliance officers and sustainability professionals develop core…
Due Diligence on Child Labour
Child labour is present throughout the tea and coffee supply chains. Producers in Uganda require tools to prevent and eradicate child labour from their production, be it in their own facilities or in their suppliers’ operations. To become local agents…
Collaborative Communication for a better connection
Sexual harassment at work can be managed through humanization, and collaborative communication can help us listen and express ourselves with respect and without judgement. Professionals from the public sector (administration, health and education public officials) learned how to maintain conversations…
Creative Problem Solving
Auditing is not only about knowing the legislation. Social auditing is also about communicating, establishing dialogues and finding creative solutions to bring improvements to the workplace. In this course, auditors from more than 6 different countries learned how to look…
E-Learning program to identify and prevent violence and harassment at work
Workers are constantly exposed to situations of violence and harassment at work. However, we are SO used to coexisting with violence that it goes unnoticed, or we don’t consider it a problem. Sometimes we even believe that creating complaint/grievance mechanisms…
The future of work: free of violence and harassment
The first step to be able to prevent and eradicate violence and harassment at work is understanding what behaviours are considered violence and harassment. In this training, we were able to address these terms which include situations and collectives that…
Communicate clearly and create healthier relationships in the workplace
Many managers find it hard to connect with workers. It’s hard for them to get messages across to them and misunderstandings are a day to day challenge. In this Training or Trainers, facilitators learned how to train managers to be…
Wording problems to ideate solutions
A problem is an undesirable situation that we would like to see change. How we phrase problem has an impact on what we try to fix, how we fix it, who gets involved in fixing it! Through this course ethical…
Effective communication is essential to ensure collaboration
What tools do inspectors have to ensure safe and decent working conditions? Their verbal, their nonverbal communication, their empathy, their listening, their influencing and in general their communication skills are by far more effective and sustainable tools to promote change…
Effective dialogues between employers and labour inspectors
Labour inspectors need to secure the enforcement of the legal provisions relating to conditions of work and the protection of workers while engaged in their work but also need to supply technical information and advice to employers and workers concerning…
Identifying and addressing forced labour
Compliance managers and HR professionals in the agro sector need to put measures into action so that their companies can prevent and remediate forced labour situations, especially of migrant workers. The ILO identified 11 indicators to recognize forced labour situations…
Suspending judgement to connect
Sustainability professionals often struggle to communicate to HR managers how they can improve working conditions and, especially, how to prevent discrimination in the workplace. Therefore, it is essential that they are able to understand the HR managers’ underlying needs, concerns…
Equality and Bias at the workplace
How do bias and stereotypes influence our decisions? Through this training, sustainability professionals maintain meaningful conversations on equality, bias and privilege, to increase their knowledge on how unconscious bias impacts their work and lives. Participants are also better equipped to…
Sketches to train employees on how to intervene in situations of violence and harrassment
One new approach to create safe spaces that are free of violence and harassment that is being implemented successfully in companies, is creating a sense of collectiveness, so that all workers feel part of a community. As members of the…
Practical implications of ILO Convention no. 190 on violence and harassment at work
Through this workshop, employers, workers and government officials have a better understanding of how they can implement in practice ILO Convention No. 190 on violence and harassment at work.
Violence and harassment at the workplace: A good practices guide for companies
The Guiding Principles on Business and Human Rights require companies to effectively manage real and potencial risks of human rights violations, as well as safety and health risks at work. In terms of violence and harassment, this would imply the…
Videos for managers on how to promote a workplace that is free of violence and harassment
Cultural change in any company is difficult, and it does not happen from one day to another. These videos offer concrete measures that the company’s managers can implement to achieve working environments free of violence and harassment. They are short,…
Practices to build a corporate culture of mutual respect
More and more, companies require new and more creative approaches to reduce violence and harassment at work. This tool offers practical actions for different employee profiles, because each person, from different positions, can play an important rol in ensuring that…
Identifying and reducing violence and harassment at work
Employers’ and workers’ representatives learn what behaviors can constitute violence at work and what actions need to take place in order to reduce the recurrence of such situations. Understanding that all actors have a role to play in preventing violence…
Grievance mechanisms in supply chains
The training covers the different types of conflict within companies that impact the way grievances are handled. It also aims to clarify grievance system-process-steps versus procedural-steps, and deepen knowledge of key components, including policy, procedures, channels, values, stakeholder consultation, and…
International Labour Standards Academy
The Academy is an online event offering a choice of three highly-specialized courses on international labour standards (ILS), and providing knowledge and tools on them to a broad range of professionals active in promoting rights at work and social justice….
Equality and Bias
CSR professionals from different companies learned how stereotypes and bias can have a negative impact on workplaces. Learning how discrimination is unintentionally rooted in many policies and procedures gives them a better perspective of the changes that need to be…
Videos on forced labor in domestic work
25 million people are currently victims of forced labor in the world. 24% of them are domestic workers. Through these simple and direct videos, domestic workers learn their labor rights related to their freedom of chosing their job and remaining…
Responsible Recruitment
Human Resources managers in the textile supply chain are able to increase their awareness of international standards on fair recruitment. This way, they can improve their current factory recruitment policies and procedures used to hire migrant workers, develop and implement…
Learningright: 222 small ideas for one big challenge: A book for managers and trainers in global supply chains
This book provides simple, clear and creative ways to ensure that good practices and remediation are embedded in worplaces. It is an inspirational guide for companies, managers and workers in the adventure of fully implemetning rights.
E-learning program for auditors
SMETA accredited auditors need to increase their knowledge and skills on international labour standards and SEDEX audit system. Through videos, interactive activities, animations and visuals, auditors can improve their core technical competencies and their interviewing, communication and reporting skills.
Bringing Equality and Diversity to the workplace
Companies across 10 sectors of the economy wish to bring equality and diversity to their workplaces through changes in their policies and procedures but also through behavioral change. The ILO, the Nacional Council of Private Enterprises and the Ministry of…
Human Guide for workplaces in times of COVID
Companies need to better manage employees that come to work during the pandemic. This guide promotes the commitment with physical and mental health through small actions based on empathy, listening, communication and collaboration. Short, simple, direct.
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