improvingworklife works across the world.

Click on the countries on the map to see where change agents we have helped are located.

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CAPACITY BUILDING

Conflict Management and Communication Skills

Correct conflict management in companies is vital, since labor conflicts can have an overwhelming impact on productivity, the work environment and the relationships between coworkers. This course, offered to various companies in Honduras, and developed in collaboration with the Honduran…

Honduras

CAPACITY BUILDING

Identifying gender discrimination in the workplace

In today’s world, labour inspectors are required to have knowledge and practical skills to address gender-based discrimination within the workplace. It is not always easy to talk about this issue, as it often implies hard but interesting conversations. This course…

Moldova

CAPACITY BUILDING

Fair recruitment: general principles and operational guidelines

In hiring processes, some normalized practices can lead to situations of labour exploitation, discrimination, and even forced labor, even if the company is not aware of it. These risks in supply chains are more common than is usually assumed. This…

Spain, Portugal

CAPACITY BUILDING

Training on Grievance Mechanisms

Many companies understand that having a grievance mechanism is now a “must”. Some view them as an opportunity to address workers’ concerns…. And everyone wants to learn how to make them functional and ensure that workers actually trust them and…

Mexico

CAPACITY BUILDING

Supporting trainers in their TOT process – Child labour due diligence

In this training of trainers coordinated by the ILO and the FUE, labour inspectors from Uganda work on their training skills to become facilitators. This means shifting their role of “experts transferring information” to “Agents of Change” that run experiential…

Uganda

CAPACITY BUILDING

Understanding and addressing violence and harassment

When faced with violence and harassment, our reactions often differ from what we imagine. More often than not, we find ourselves frozen in the moment. Shocking as it may be, the International Labour Organization (ILO) reports that over 20% of…

Turkey, United Kingdom, China, Romania, Cambodia, India

CAPACITY BUILDING

Equal pay for work of equal value

Occupational segregation refers to the uneven distribution of men and women across different occupations and industries. It has huge impact on the gender pay gap that continues to be at 18,8%, which implies that globally, women, on average, earned about…

Ukraine

CAPACITY BUILDING

Training of Trainers for labour inspectors

This capacity-building program for labour inspectors in Armenia was designed to unfold in three phases. The strategic structure of this initiative aimed at providing a holistic approach to enhancing their skills and knowledge. In the initial phase, the training aimed…

Armenia

CAPACITY BUILDING

Effective grievance mechanisms

In today’s corporate landscape, it’s increasingly common for companies to have channels for employees to voice their concerns and grievances. Some organizations offer multiple such channels. However, it’s essential to avoid the misconception that the absence of grievances implies smooth…

Poland, Germany, Italy, Hungary, Slovakia

TOOLS

COMIC : Raiders of the Root Cause

Many companies struggle to solve recurring problems effectively. This happens because they tend to focus on the symptoms rather than investigating and addressing the underlying causes of these problems. This comic offers a practical, innovative, visually engaging, and fun way…

World

CAPACITY BUILDING

Root Cause Analysis

Companies often struggle to find effective solutions to the code violations, non-compliances or general problems they face, mainly because they focus on the symptoms and not the real causes of the problem. This course provides participants a practical and hands…

China, Latin America

CAPACITY BUILDING

Key Transversal Competencies Program

Companies and the factories in their global supply chains are complex environments. Ensuring that international labour standards, national legislations and codes of conduct are respected is not always easy. Through this program, ethical compliance officers and sustainability professionals develop core…

Turkey, United Kingdom, China, Cambodia, India, Romania

CAPACITY BUILDING

Due Diligence on Child Labour

Child labour is present throughout the tea and coffee supply chains. Producers in Uganda require tools to prevent and eradicate child labour from their production, be it in their own facilities or in their suppliers’ operations. To become local agents…

Uganda

CAPACITY BUILDING

Collaborative Communication for a better connection

Sexual harassment at work can be managed through humanization, and collaborative communication can help us listen and express ourselves with respect and without judgement. Professionals from the public sector (administration, health and education public officials) learned how to maintain conversations…

Spain

CAPACITY BUILDING

Creative Problem Solving

Auditing is not only about knowing the legislation. Social auditing is also about communicating, establishing dialogues and finding creative solutions to bring improvements to the workplace. In this course, auditors from more than 6 different countries learned how to look…

Turkey, United Kingdom, China, Cambodia, India, Romania

CAPACITY BUILDING

TOOLS

E-Learning program to identify and prevent violence and harassment at work

Workers are constantly exposed to situations of violence and harassment at work. However, we are SO used to coexisting with violence that it goes unnoticed, or we don’t consider it a problem. Sometimes we even believe that creating complaint/grievance mechanisms…

Honduras

CAPACITY BUILDING

The future of work: free of violence and harassment

The first step to be able to prevent and eradicate violence and harassment at work is understanding what behaviours are considered violence and harassment. In this training, we were able to address these terms which include situations and collectives that…

Latin America

CAPACITY BUILDING

Communicate clearly and create healthier relationships in the workplace

Many managers find it hard to connect with workers. It’s hard for them to get messages across to them and misunderstandings are a day to day challenge. In this Training or Trainers, facilitators learned how to train managers to be…

China

CAPACITY BUILDING

Wording problems to ideate solutions

A problem is an undesirable situation that we would like to see change. How we phrase problem has an impact on what we try to fix, how we fix it, who gets involved in fixing it! Through this course ethical…

Turkey, United Kingdom, China, India, Romania, Cambodia

CAPACITY BUILDING

Effective communication is essential to ensure collaboration

What tools do inspectors have to ensure safe and decent working conditions? Their verbal, their nonverbal communication, their empathy, their listening, their influencing and in general their communication skills are by far more effective and sustainable tools to promote change…

Uzbekistan

CAPACITY BUILDING

Effective dialogues between employers and labour inspectors

Labour inspectors need to secure the enforcement of the legal provisions relating to conditions of work and the protection of workers while engaged in their work but also need to supply technical information and advice to employers and workers concerning…

Moldova, Albania, Romania

CAPACITY BUILDING

Identifying and addressing forced labour

Compliance managers and HR professionals in the agro sector need to put measures into action so that their companies can prevent and remediate forced labour situations, especially of migrant workers. The ILO identified 11 indicators to recognize forced labour situations…

Spain

CAPACITY BUILDING

Suspending judgement to connect

Sustainability professionals often struggle to communicate to HR managers how they can improve working conditions and, especially, how to prevent discrimination in the workplace. Therefore, it is essential that they are able to understand the HR managers’ underlying needs, concerns…

China

CAPACITY BUILDING

Equality and Bias at the workplace

How do bias and stereotypes influence our decisions? Through this training, sustainability professionals maintain meaningful conversations on equality, bias and privilege, to increase their knowledge on how unconscious bias impacts their work and lives. Participants are also better equipped to…

United Kingdom, India, Pakistan, China, Turkey, Romania

TOOLS

Sketches to train employees on how to intervene in situations of violence and harrassment

One new approach to create safe spaces that are free of violence and harassment that is being implemented successfully in companies, is creating a sense of collectiveness, so that all workers feel part of a community. As members of the…

Latin America

CAPACITY BUILDING

Practical implications of ILO Convention no. 190 on violence and harassment at work

Through this workshop, employers, workers and government officials have a better understanding of how they can implement in practice ILO Convention No. 190 on violence and harassment at work.

Europe, Asia

TOOLS

Violence and harassment at the workplace: A good practices guide for companies

The Guiding Principles on Business and Human Rights require companies to effectively manage real and potencial risks of human rights violations, as well as safety and health risks at work. In terms of violence and harassment, this would imply the…

Latin America

TOOLS

Videos for managers on how to promote a workplace that is free of violence and harassment

Cultural change in any company is difficult, and it does not happen from one day to another. These videos offer concrete measures that the company’s managers can implement to achieve working environments free of violence and harassment. They are short,…

Latin America

TOOLS

Practices to build a corporate culture of mutual respect

More and more, companies require new and more creative approaches to reduce violence and harassment at work. This tool offers practical actions for different employee profiles, because each person, from different positions, can play an important rol in ensuring that…

Latin America

CAPACITY BUILDING

Identifying and reducing violence and harassment at work

Employers’ and workers’ representatives learn what behaviors can constitute violence at work and what actions need to take place in order to reduce the recurrence of such situations. Understanding that all actors have a role to play in preventing violence…

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama, Paraguay, Peru, Switzerland, Uruguay, Venezuela