What tools do inspectors have to ensure safe and decent working conditions? Their verbal, their nonverbal communication, their empathy, their listening, their influencing and in general their communication skills are by far more effective and sustainable tools to promote change in behavior. 60 labour inspectors in Uzbekistan received training with the objective of re-learning how to communicate to have conversations that engage and connect.
Client: International Labour Organization
Date: May 2022
Location: Samarkanda, Uzbekistan