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How can disputes be settled?

Objectives: Dispute resolution systems need to be accessible to domestic workers and their employers. Mediators and conciliators need to know and understand their users to be able to encourage them come to agreements that satisfy both parties. Through this training, mediators and conciliators learn how the social dimension of this employment relationship impacts the conflicts between the parties and increase their skills to mediate such cases.

Client: International Labor Organisation
Date: November 2015
Place: Dar es Salam, Tanzania

Quote: “I love the style of training because everyone participates in the sessions.”

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