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Functioning Grievance Procedures: Challenges and Opportunities

Objective: Participants need to understand the different approaches suppliers take to managing conflicts in their factories and compare different mechanisms to manage grievances and analyse their benefits.

Client: BSCI
Date: April 2015, June 2015
Place: Rotterdam, Brussels, Copenhage

Quote: “I now understand the implications of setting up a grievance mechanisms and the challenges that my suppliers face. The challenge now is helping them with the scares resources we have. This training has helped me have a deeper understanding of the challenges and roads to improvement.”

Quote: “It was great to have real examples from the real world. The presenttion was alive and inspirational.”

Quote: “It was simple and practical”

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