Sistemas efectivos de solución de quejas: retos y oportunidades
Objective: Participants need to understand the different approaches suppliers take to managing conflicts in their factories and compare different mechanisms to manage grievances and analyse their benefits.
Date: April 2015
Place: Rotterdam, Amsterdam
Quote: “I now understand the implications of setting up a grievance mechanisms and the challenges that my suppliers face. The challenge now is helping them with the scares resources we have. This training has helped me have a deeper understanding of the challenges and roads to improvement.”